Welcome to www.alaineofficial.com, Please review this page carefully. These Terms of Use (“Terms”) constitute a legal contract between you and Alaine. (“ALAINE,” “we,” “us” or “our”) and govern your access to and use of the www.alaineofficial.com website and its subdomains (collectively, the “Website” or “Site”), and all portals, products, goods, services, events, and interactive features, or other services controlled by us that post a link to these Terms (collectively, the “Services”). By using the Website or Services, you agree to be bound by and comply with these Terms. We may change these Terms or modify any features of the Website at any time. The most current version of the Terms can be viewed by clicking on the “Terms of Use” link posted through the Website. You accept any changes to the Terms by continuing to use the Services after we post the changes. If you do not agree to the Terms, do not use our Services. All references to “you” or “your” in these Terms mean the person that registers for, accesses, or uses the Site, App, or the Services. If you use or access any of the Services on behalf of an entity or individual, you represent and warrant that you have the authority to bind that entity or individual. Our Services are not intended for those under the age of 18 – if you access our Services, you represent and warrant that you are at least 18 years of age.
Delivery & Returns
Local Shipping (Within Nigeria):
For orders placed within Nigeria, allow 1-2 days for your payment to be processed, give 1-3 days for shipping.
International Shipping (Outside Nigeria):
For orders placed outside Nigeria, allow 2-3 days for your payment to be processed, give 3-6 days for shipping.
**Duty fees / taxes are not included when purchasing on our website.
Returns & Exchanges:
Due to our strict quality control, and the nature of our products, we do not anticipate you having problems with your outfits.
With this is mind, we do NOT accept returns or exchanges unless the wrong order has been shipped out to you. All eligible returns should be made within 1-3days of receiving the wrong order in the exact condition it was sent; unworn, undamaged and clean. In that case, then please contact us and we will take the necessary steps to providing you with assistance.
All sale items or items purchased using a discounted code is not eligible for exchange or returns regardless of the circumstance.
Kindly check our size chart before placing an order as we will not be responsible for any mistake arising from ordering a wrong size.